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What not to say to the parent of a child with special education needs and disability PLUS how to rephrase

Knowing what to say in situations you're unfamiliar with are difficult. Heres 5 things not to say when speaking to the parent or carer of a child with special educational needs and disability. A child with complex medical needs is a sensitive subject, here's how to form a good relationship with basic questions rephrased to gain understanding without offending or causing more upset.

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